Orlando Auto Repair

This place hands down took care of my van with such professionalism and amazing customer service. Keisha was such a pleasure to work with and beyond accommodating. Travis went beyond to answer my questions and concerns. I hope not to be back for an accident but if I need repairs I will be back. Should I know of someone needing an amazing shop I will definitely be referring DB. Thank you for everything.

I had to have some work done on my car and it had been years since I had gone through this. I checked out a couple of places my insurance agent recommended and then I checked yelp and read the ratings. DB Orlando was #1 and had great ratings so I figured I would try them too. Drew walked me through the estimate and the detail of which they go through to make your car perfect. For my situation he couldn't give me an estimate because as he put it, once we pull back the bumpers there could be more damage we can't see and thus the customer gets frustrated at the increased cost. So I got his point, but honestly was tough to compare DB to others without an estimate. I trusted my instincts and decided to go with DB Orlando over other options. I am so glad I did. They were incredibly detailed, took pictures along the way, any single place there was a scratch or slight damage they replaced, etc. They even digitally measured the car to make sure the frame hadn't been impacted, wow! In the end the car was a good if not better than when I received it. And they had a loaner car feature that worked for my teenage daughter. All in all great job and I wouldn't hesitate to use them again, just hopefully no time soon. :)

I had the greatest experience here at DB Auto collision. I had gotten into an accident and they helped me take care of all of the details to get my issue fixed. They have excellent customer service.They made me feel at peace in a situation that was very stressful for me, would never go anyplace else in the future.

I saw the other reviews and thought I would get the same great service! When I called in to make an estimate appt, I asked if I can just drop off the car and come back when its ready. I was told no and my appt time would be adhered to. Well, I waited for an hour and the receptionist was polite and several times tried to find someone, but no one was around. After an hour of waiting and no answer as to when someone would show up for my appointment, I had to leave and will take my business elsewhere. I guess I should have known better!!!

Can't say enough about the great experience I had with DB. Their customer service is above and beyond. They explained every step of the process, saved my car from being totaled, and lent me a loaner car while my car was being worked on. Definitely recommend.

They are amazing! They repaired my 2015 BMW 428i and it looks exactly like it did before I was hit. I was amazed at their service, they are so friendly and this will be my place to go for ALL body work. They worked directly with the insurance company and I did not have to lift a finger. A few weeks after they repaired my car I had a small dent on my driver door and they removed it for less than what I was quoted over the phone. Thank you for treating me with respect and class EVEYTIME I visit. They also offer a life time warranty on any work they completed which I think speaks volume. Drew and his team is the best in the business you can do no wrong by allowing them to repair you’re car. Btw: that day I came in to get the dent removed I was left a nice little surprise which shows these guys are creative with showing they truly appreciate their customers. 🥀

These guys are awesome, they took care of everything from getting my rental to the day I picked up my vehicle. Work was nearly flawless too A+ to Drew and his team

Elite '2020 Elite '2020 This collision center is the real deal. From beginning to end, I had a great experience. Drew, the owner himself, sat down with me when I dropped my car off to discuss what I could expect. DB is meticulous in their review of the vehicle and what is truly needed in the repair. They ensured that the repair was not just what the insurance company said was needed, but what the manufacturer of the vehicle prescribes. The communication throughout the process was timely and regular. When I picked up my vehicle, Drew went over exactly what was done to my car (showing me pictures along the process). The repair looked natural and as far as I can tell identical to the original paint and body. I highly recommend this company.

Wonderful customer service. I came in with a repair due to a car accident and decide to change the paint job and they did a fantastic job.

Drew Brian and the staff took a very great care of my Mercedes GLK from the fender bender that I was in in the car looks better than new even detailed the car for me unexpectedly I’m very happy with their services and have always been a repeat customer definitely the place to go in Central Florida