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5

My car looks like nothing even happened. They treated me very well and did a great job.

5

This place is the best!! They are the most honest and attentive people ive ever worked with for my car. I would tell anyone and everyone I know to come here! If you want the best and fastest results come here.

5

DB Collision is an amazing place!!! The staff are angels on earth. They really do put the customer first.

Thank you, Diane! Thank you for trusting us — putting our customers first is what we’re all about! 💚

- db Orlando Collision East
5

After my brand new car was rear-ended and just a day before, damaged at work. I was stressed! From the moment I contacted DB Orlando Collision, Kyle, Jose, and Emma made everything smooth and stress-free. Kyle quickly got me all the estimates, genuine parts info, and repair worksheets after completing a thorough inspection. Jose not only ensured my car was perfectly repaired, but even replaced my Holler Honda decal without being asked. Emma called me every week with clear updates, no guessing, no chasing them down. This kind of communication is rare and deeply appreciated. Also, I would like to thank the incredible individuals working tirelessly behind the scenes to make sure every vehicle is 100%. DB also provided a complimentary loaner vehicle, and the repairs, new bumper, side panel work, and paint is absolutely flawless. It’s clear this team takes pride in their work and truly cares about their customers. Can’t recommend DB Orlando Collision enough. Professional, transparent, kind, and fast, they turned a rough situation into a great experience for me. Before and After pictures below

Thank you so much for taking the time to share your experience with us! We know how stressful an unexpected accident can be—especially with a brand new car—and it means the world to hear that Kyle, Jose, and Emma were able to help make things smoother and more manageable for you. Your kind words about our team’s communication, attention to detail, and the care behind the scenes truly validate what we work hard to deliver every day! We’re so glad you felt supported and well taken care of throughout the process—and that the results exceeded expectations. Thank you again for your trust and recommendation. We’re always here if you need us!

- db Orlando Collision West
5

Very nice and service was great. They were able to figure out why my car was leaking on the inside and suggested a solution. Ricky and the front desk staff were great

5

They did an amazing job on my car. They went out of the way to make my car better than how I brought it in and I couldn't be happier with the service 10/10. Christie was wonderful to work with and kept me in the loop the entire process would give them more than 5 stars if I could.

Thank you, Kevin! Our team is so pleased that you had such a positive experience and that your car came back better than ever. Christie will be so happy to know her communication and care made a difference throughout the process. We truly appreciate your kind words and your 10/10 rating!

- db Orlando Collision East
5

I can’t say enough wonderful things about db collision. They are timely, excellent communicators, and have an amazing process they follow. Their estimate to the insurance company was very thorough with a lot of photography and data to support their recommendations. What looked to be a bumper and hatch replacement after I was rear-ended, ended up being a total loss due to damage under the car.. I highly recommend them!

Thank you, Candy! We're truly grateful you chose DB Orlando Collision during such a stressful time. Our team works hard to ensure every repair is handled with transparency, care, and attention to detail—from communication to thorough documentation—so it means a lot to hear that it made a difference for you. We're sorry your vehicle ended up being a total loss, but we're glad we could support you through the process. If you ever need us again, we’re here for you!

- db Orlando Collision West
5

I have to say that Joanie in the front office is the perfect person to have there. She treats her customers beautifully and has such a wonderful spirit. I'm happy when I call or come in and she's there.

Thank you so much for your kind words! 🌟 Joanie truly has a gift for making people feel welcome and cared for, and we’re so lucky to have her on our team. We’ll be sure to share your feedback with her—it’ll mean the world!

- db Orlando Collision East
5

Three words say it best, Incredible Business Experience! We had very extensive damage on the passenger side of our 2024 Mustang GT convertible that I did not think could ever be fixed to my satisfaction….I was wrong. Our experience with Emma in checking the car in and monitoring the admin side of things, along with Jose making sure we had pics and we were up to speed on the entire repair process from ding to dong was nothing short of remarkable. When we flew down from Atlanta to pick the car up, the seamless manner in which we were able to get in and get out was simply icing on the cake. That, along with an absolutely perfect paint match, were making us feel like we made the right choice. We were still a little apprehensive considering we had almost $16K worth of repairs and had a 500 mile drive ahead of us. I will only say we were not 10 miles up the road before all doubts were 100% erased! The car was more sound than the day we bought it brand new. On the way to Atlanta I varied speeds from 60 mph to a good bit over the speed limit, sometimes in pouring down rain…it did not matter, the car was perfect! I have over 30 years of automotive background and I would recommend DB to anyone at anytime, there is no doubt they are the leaders when you talk about auto body and collision repair! BTW, I am setting up a session with my 2024 GMC Sierra Denali 3500 to simply have a few minor road dings repaired.

5

From start to finish, my experience with DB Orlando Collision - West was outstanding. Special thanks to Emma and Kyle for their exemplary customer service.