5

5

Awesome customer service! Excellent leadership ... very friendly and professional.

Hi, Luis! We appreciate you taking time to tell us about your experience, thank you for your returned business and placing your trust in us once more!

- db Orlando Collision Inc.
1

It was the worst experience ever. My accident happened March last yr 2023 with minimal damage to the front, but my airbag came out. I never got my car back til May, the 1st time. I had to beg them for a loaner b/c I travel with my job & my insurance were done paying for a rental. Still wasn't fixed b/c my lane assist was off and my fog lights are 2 different colors now. Took it back to them & they still didn't fix it. Had to take to dealership & pay money out my pocket to put on there diagnostic test to figure out the problem with the lane assist. That part finally got fix & I got my car back the 1st of July. Til to this day they never changed my lights to the right color. I'm a widow & I felt like they took advantage of that & also they do not know how to fix Acura's properly. Some of the employees must be colorblind to not get my lights the right color. I also found out later that they are not a Geico affiliated body shop so I do not have the life time guarantee on my body work that either the body shop or the insurance told me about til after the fact. I choice this body shop because they had great reviews but now I know never to go off that with body shops again.

5

Came here to get a water leak checked out, the ladies in the front were super kind & helpful. Christian & Bobby helped out a lot with getting my car issue situated. Will definitely come back here again if something ever happens to my car.

5

They did an awesome job and color match on my car

Thank you for taking the time to leave your feedback, Jose!

- db Orlando Collision Inc.
3

Distorted pricing and communication.

5

5

Great staff great service. Was it a horrible situation and they made it as easy as possible. Give them a chance you won't regret it

5

Simply the best customer experience I have ever had. I will never go anywhere else!

5

This was the best body shop I’ve ever had to deal with. They were incredibly friendly, professional, and on top of helping me out. I would recommend them 100% of the time for body work. Emma and Christine were amazing and followed up. They were always happy to answer my questions and help me figure things out.