Usually one of the worst parts of a car tire exploding is the way a shop will take advantage of your misfortune and try to charge as much as possible, but not this place. This was the 2nd time I've been to this location and they've taken care of me every time. As a dumb kid and a poor adult I never had the best insurance and have always had to pay out of pocket. They worked with me and got the price down as low as possible. I desperately need my car to work and they not only fixed my bumper but threw in a car light as well. I deeply appreciate those who worked in the back, Rick who helped me with pricing, and the ladies who worked reception to keep me informed and reassured. 5 stars is too low for how I'd rate them.
Your review absolutely made our day, thank you! We know how stressful unexpected repairs can be, so it means a lot to hear you felt taken care of from start to finish. Rick, our technicians, and our front desk team will be so happy to know their efforts stood out. Thank you for trusting us not once, but twice, and for sharing your experience in such a thoughtful way!
- db Orlando Collision East