5

I had a great experience with DBOrlando Collision. They were very responsive and helped me the whole way when the insurance company did not want to pay. I got my car back and it looks amazing. They are the best I cant thank them enough!

5

I want to thank DB Collision for exceptional service and going above and beyond to exceed my expectations. I had been in a few fender benders in my BMW 528i that I did not run through insurance. Finding a collision center/body shop that world work with me paying out of pocket while delivering high quality work, was difficult. I was referred to DB Collision by a good friend of mine that had used them for two recent car accidents. I personally saw the before and after body work and was very impressed. After being given the run around by other body shops, I went with my friends recommendation. From the initial consultation, I knew my car was in great hands. Drew, the owner, personally met with me to look over my car. He explained the process with me step by step and reassured me that they would NOT do anything to the car without doing a detailed assessment of both the mechanical and cosmetic repair needs and provide me with options, so that I could meet my desired results and financial needs. The professional treatment did not stop there. Travis, the lead mechanic, followed up with me within 24hrs and instead of just giving me an estimate and break down of costs, he had me come in so he could walk me through the car to show me exactly what needed to be done and why. He made sure to point out what is merely cosmetic and what is a necessary safety item. This allowed me to have realistic expectations of costs, and make informed decisions about the work I wanted done. In the end, I was thoroughly surprised. Not only was the work superior to any body work I had ever had done previously, but the level of customer service, prompt communication, and final hand over of keys once the repair were completed was exemplary. Thank you again, DB Collision. You have gained a customer for life! Natasha

5

Great customer service and high quality work. I would recommend Orlando Collision to anyone!

5

This was the second time that I used this shop for repairs to one of the vehicles in my household. I just picked up my car today after it was repaired from a rear end collision. The shop worked with my insurance company to get the necessary repairs to the vehicle that the insurance company hadn’t originally approved. They take pride in their work and it shows in the end product. When I picked up my car it was clean and detailed, there was even a rose in the car with a card attached thanking me for my business. I highly recommend D&B Orlando Collision.

5

I have a leased vehicle that had damages that were more than anyone could consider normal use damage. I went to Orlando Collision because of their high user rating. It was decision well made. They were professional, efficient and very timely with repairs. The work was amazingly well done. I knew where the damage was and couldn't tell it was fixed. Great work, they will be my go to place going forward

5

Brought my 2019 Mustang GT in because of some scratches on a door. From the initial phone call to meeting with the owner my experience here was the best and with excellent results. Thank you.

5

YOU KNOW I JUST CAN'T SAY ENOUGH ABOUT THIS GROUP OF PEOPLE. I HAVE LIVED IN ORLANDO FOR 55 YEARS AND HAD USED THE SAME SHOP FOR MOST OF THOSE. WELL THE SHOP IS GONE AND SOME ONE JUST HIT MY NEW CAR THAT I HAVE HAD FOR LESS THAN 90 DAYS.I SHOPPED 3 IN TOWN ALL PRICES WERE CLOSE BUT WHAT WASN'T WERE THE PEOPLE, THE FRONT DESK WAS OVER THRE TOP NICE AND REALLY SEEMED TO CARE.THEN DREW CAME TO TELL ME ABOUT THE REPAIR AND HOW HE COULD DO IT RIGHT THE 1ST TIME .I WARNED HIM I WAS A CAR GUY AND PICKY HE WELCOMED THAT AND MADE ME FEEL THE TRUST AND UNDERSTANDING.WHAT A CLASS ACT.THESE PEOPLE KNOW THEIR STUFF AND ARE ON YOUR SIDE. TRY THEM YOU WON'T GO WRONG. MY CAR WAS DONE 3 DAY EARLY AND DONE RIGHT. OK HOPE I NEVER NEED IT AGAIN BUT IF SO I AM A LIFE TIME MEMBER OF THIS CLUB. THANKS TO YOU AND YOUR STAFF. 6 STARS ******

5

Great service from this branch, from my own insurance company, not so much, lol! DB Auto repairs with Nissan parts to Nissan spec. My Rogue SL AWD looks good as new. Statefarm collision team said their rebuilt and Chinese parts are just as good and my preference to use DB instead of a Statefarm 'worry free' center might cost me more money in the end. It felt like a shakedown. Statefarm tried to be a pain, but DB Auto didn't let me take the brunt of it.

5

I can't say enough great things about DB Orlando! Everyone on their staff is so professional, accommodating, and courteous - from the owner, to the front office, and all the fantastic guys in between. I've brought my car in there twice for repairs, and my husband gas brought his once. This is the ONLY place we will go to for repair needs. They even fixed up things that I didn't even ask for! Honest, fair, and meticulous about everything they do. They truly do go ABOVE AND BEYOND, and I can't thank them enough. ❤

5

Fast and friendly service! Did amazing work on my truck! Will definitely use them again!