Orlando Auto Repair

Joanie Morales apart from being a sweetheart is very attentive and on point with customer communications and updates, I would hire her for my business

Quiero agradecer a DB orlando collisions en especial an Emma en el front desk y a Jose Rincon como parte del equipo de reparación por su profesionalismo, entrega y dedicación al cliente. Realmente se siente muy placentero cuando personas como ellos te hacen sentir seguros aun cuando estas pasando por un mal momento como es un accidente de carro. Fueron muy transparentes con todo el proceso y demostraron mucha paciencia a la hora de explicar los nuevos problemas que iban surgiendo por parte del seguro del otro involucrado. También quiero agradecer a todo el equipo de trabajo de reparación al hacer un excelente trabajo en mi carro que quedo como si realmente no pasó nada, son muy profesionales y muy pendientes al detalle, GRACIAS . No me arrepiento de haber llevado mi carro con ellos y siempre voy a estar agradecido con DB orlando collisions en especial con Jose Rincon por su dedicación y su trato al cliente. Por mi parte están super recomendados, no creo que exista otro lugar en el que quieras llevar tu carro y obtener los mejores resultados.

I want to express my gratitude to DB Orlando Collisions, especially to Emma at the front desk and Jose Rincon as part of the repair team, for their professionalism, dedication, and commitment to customer service. It is truly comforting to have people like them who make you feel secure, even during a difficult situation like a car accident. They were completely transparent throughout the entire process and showed great patience in explaining the new issues that arose with the other partys insurance. I also want to thank the entire repair team for doing an outstanding job on my carit looks as if nothing ever happened! Their professionalism and attention to detail are truly remarkable, Thank you! I have no regrets about choosing DB Orlando Collisions, and I will always be grateful, especially to Jose Rincon, for his dedication and excellent customer service. I highly recommend themthere is no better place to take your car if you want the best results!

My boyfriend and I went to db Orlando Collision after being rear ended. The entire staff were very friendly and professional, especially Emma at the front desk and Jose Rincon as part of repair team. They explained to us the process and gave us updates throughout the repairs and updates from the insurance company. Even after the insurance company was refusing to pay for damages, the staff kept us calm and even gave us advice on our rights during the situation. The repair team, specifically Jose Rincon, were extremely flexible given the difficulty with the insurance, and helped guide us the entire time . When we received the vehicle it looked brand new. We couldnt be more grateful for all the hard workers at the facility, and highly recommend this company to anyone in need of repairs.

Mrs.joanie Morales has an outstanding customer service she’s awesome

Mrs.Joanie Morales is awesome her customer service is outstanding

Kyle, Emma and Jack were the best ! The thoroughness and care from the body shop and work done far exceeded our expectations The rose left in the care says it all to the care in details you provide . So glad our Honda rep Drew recommended you.

If you’re looking for a repair shop, look no further. From the moment I walked in, the team displayed an unwavering commitment to providing top-notch customer care. The staff were not only knowledgeable but also incredibly attentive, ensuring that I was fully informed throughout the repair process. Thank you again for such phenomenal customer service!

I was rear ended and thought the process would be easy with the insurance company. It was extremely difficult having them agree to the cost for said damage and literally took over a month to resolve. Emma, Christian, Kyle and the entire db team was extremely helpful and patient. The level of customer service and overall excellence is unmatched. I’m a forever customer — thanks for everything!