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5

They are amazing! My experience was easy and painless. I only showed up with the vehicle, key, and a sad face. They dealt with my insurance company on my behalf and I am happy. I had a minor problem with my mirror and they fixed that and checked the system. It was raining, Emma met me outside with an umbrella to escort me into the building. Thank you Emma and Jose you made my experience painless. They even returned my rental at the end!!! Concierge service doesn’t get any better than this!!

Thank you so much for this wonderful review! We're so glad we could make the process easy and painless for you. That's always our goal! It was a pleasure taking care of everything, from working with your insurance to getting that mirror issue resolved. I'm glad I had that umbrella ready in time for the rain! 😊 Jose and I both truly appreciate your kind words, and we're so happy to hear you felt well taken care of. We're here for you if you ever need us again (hopefully not too soon!). — Emma

- db Orlando Collision West
5

We’ve had such a fantastic experience repairing our Volvo XC90. Kyle and Emma and Jose were very professional and family friendly. It was fantastic to see the professional graphics and photos of what it would look like and the instructions provided directly from Volvo. Jose was great taking care of the repairs and making sure my vehicle looked and felt just like when it was new. Highly recommend this location.

5

I came to DB Orlando Collision years ago, and send everyone to Drew and his team. Hands down teh best Auto Repair shop I've ever dealt with. To explain how much I think of DB Orlando, I have damage to my car in Maryland, and could not make it back to Orlando for several months. I told the Insurance that it had to wait, and that I would be bringing my car to DB Orlando Collision for repair.

5

Excellent service. Staff is very professional and great communication. Works fast and works well with people's situations.

5

They were totally professional, worked with me and my insurance when they didn't want to cover. Very great team

Thank you, Jose! We're glad we could help navigate the insurance process and get things taken care of. Our team is always here to advocate for you and your vehicle. Appreciate you trusting us!

- db Orlando Collision West
5

This collision center was truly exceptional. From start to finish, their team was transparent, responsive, and incredibly supportive. They walked me through every step after my car was totaled and made a stressful situation so much easier to handle. Communication was consistent and clear, and I never felt left in the dark. They truly went above and beyond—by far the best customer service I’ve ever experienced in any auto-related service. I’m so grateful for their honesty, care, and professionalism. Highly recommend!

Thank you so much for sharing this! It really means a lot to our team! Total loss situations are never easy, and we’re genuinely glad we could help make the process a little less overwhelming for you. We’re all about keeping things honest and clear, so knowing you felt supported the whole way through is exactly what we hope for.

- db Orlando Collision East
5

Outstanding customer services, great body shop. Thanks 😊

Thank you, Fernando! Outstanding service is what we aim for, and we’re grateful for your trust!😊

- db Orlando Collision East
5

I want to say thank you very much to db Orlando Collision for towing my car in and doing diag on my car. Now moving to get the repair done. I have a great team in them.

Thank you so much! We’re glad we could help get things moving and are proud to be part of your team. We’ll be here every step of the way! 💚

- db Orlando Collision East
5

Emma is so patient and kind such a beautiful soul. Jose is so informative and knowledgeable. Armani and Kyle are so helpful and professional.

Wow—thank you for such a heartfelt review! We’re so lucky to have Emma, Jose, Armani, and Kyle on our team, and it means a lot to see each of them recognized. We’re grateful you chose us and glad we could make the experience a positive one!

- db Orlando Collision West
5

the most amazing auto body shop in the world, they really make you feel comfortable with trusting them with your vehicle & have awesome communication. the front desk ladies are so kind and helpful, all technicians are very honest and understanding throughout the whole process. i couldnt recommend a better shop and team to trust with your car needs. shoutout Drew for being so dedicated!! we appreciate you guys!! ❤️

Thank you, Abigail! It means so much to hear that you felt at ease and well taken care of every step of the way. We’re lucky to have such a kind, honest, and dedicated team, and we’ll be sure to pass the love on to Drew and the rest of the crew. We appreciate you placing your trust in us!

- db Orlando Collision East