Orlando Auto Repair

My boyfriend and I went to db Orlando Collision after being rear ended. The entire staff were very friendly and professional, especially Emma at the front desk and Jose Rincon as part of repair team. They explained to us the process and gave us updates throughout the repairs and updates from the insurance company. Even after the insurance company was refusing to pay for damages, the staff kept us calm and even gave us advice on our rights during the situation. The repair team, specifically Jose Rincon, were extremely flexible given the difficulty with the insurance, and helped guide us the entire time . When we received the vehicle it looked brand new. We couldnt be more grateful for all the hard workers at the facility, and highly recommend this company to anyone in need of repairs.

Mrs.joanie Morales has an outstanding customer service she’s awesome

Mrs.Joanie Morales is awesome her customer service is outstanding

Kyle, Emma and Jack were the best ! The thoroughness and care from the body shop and work done far exceeded our expectations The rose left in the care says it all to the care in details you provide . So glad our Honda rep Drew recommended you.

If you’re looking for a repair shop, look no further. From the moment I walked in, the team displayed an unwavering commitment to providing top-notch customer care. The staff were not only knowledgeable but also incredibly attentive, ensuring that I was fully informed throughout the repair process. Thank you again for such phenomenal customer service!

I was rear ended and thought the process would be easy with the insurance company. It was extremely difficult having them agree to the cost for said damage and literally took over a month to resolve. Emma, Christian, Kyle and the entire db team was extremely helpful and patient. The level of customer service and overall excellence is unmatched. I’m a forever customer — thanks for everything!

We love all of you guys especially Joanne and Emma they are awesome

Joanie Morales & Emma West were outstanding at there job. 5 stars all the way!

I throughly enjoyed working with DB Orlando Collision. They were so helpful in taking care of my vehicle. Even thou My car was deemed a loss, they still provided excellent service. I also want to say a special thanks to Kyle Ahrendt who work with me and kept me updated with the process, and Joanie Morales is one of the nicest people you could ever meet. I would definitely recommend DB Orlando Collision.

Amazing customer service!!