My boyfriend and I went to db Orlando Collision after being rear ended. The entire staff were very friendly and professional, especially Emma at the front desk and Jose Rincon as part of repair team. They explained to us the process and gave us updates throughout the repairs and updates from the insurance company. Even after the insurance company was refusing to pay for damages, the staff kept us calm and even gave us advice on our rights during the situation. The repair team, specifically Jose Rincon, were extremely flexible given the difficulty with the insurance, and helped guide us the entire time . When we received the vehicle it looked brand new. We couldnt be more grateful for all the hard workers at the facility, and highly recommend this company to anyone in need of repairs.
Dear Mayte, thank you for choosing db Orlando Collision! We are delighted to read about your great experience. Emma and Jose Rincon are thrilled to be recognized for their exceptional service. Our team takes pride in delivering top-notch customer care, even in challenging situations. Your recommendation means a lot to us. We're here whenever you need us. Take care!
- db Orlando Collision East