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5

I must say, I was dreading this visit. But the staff from beginning to end, the folks at db Orlando were extremely pleasant and honest. Starting with the ladies upfront, Joanie was very accommodating.. kudos and hats off to Emma West. She went above and beyond to be sure all the bases were covered and that they were doing everything they can to help me. Side note: (she’s cute too) I felt very cared for. I would not hesitate in taking any vehicle to them again. Thank you db Orlando. 5+ Star rating from me..

Thank you so much for your kind and thoughtful review! We are truly honored that you chose db Orland. It means a lot to us to know you felt well cared for by our team, especially Joanie and Emma. We’re so glad they were able to make a positive impact on your experience. Your 5+ star rating means the world to us, and we look forward to welcoming you back whenever you need us! (Hopefully not too soon!) Thank you again for trusting us with your vehicle!

- db Orlando Collision East
5

Emma and Joanie are the greatest. They always help me when I come in and ask for help dealing with work things for Holler Hyundai. Give them a raise they work hard and make the place run very efficiently. Ricky is also awesome as well. This place is the best. See you all soon! -Maverick

Thank you, Chris! It's always a joy to see you! Joanie and Emma indeed work diligently to ensure everything runs smoothly up front, thank you for taking notice!

- db Orlando Collision East
5

The ladies in the front office have been amazing the last few times I have had to come in. The service was top notch! Thank you!

Thank you, Omar! We're happy the ladies in the front are providing top-notch service. We appreciate your feedback and look forward to seeing you again soon!

- db Orlando Collision East
5

Great repair , emma ricky and the office staff are great

Thank you for the great review! We're so glad to hear that Emma, Ricky, and the team provided you with excellent service!

- db Orlando Collision East
5

This is my first accident ever and I was very anxious and overwhelmed trying to figure out my next steps. Luckily i found DB Orlando collision through google and was impressed by their reviews and decided to give them a shot. Kyle was very upfront and transparent about the damages and their process. John and Emma was awesome in terms of communicating and educating me during the repair process, it gave me the peace of mind knowing my course of action ahead and to not get screwed over by the insurance company. I’m very happy with the service, and would highly recommend you to give them a shot if you’re in a similar predicament. Thank you team!

Thank you so much for your review! We understand how stressful and overwhelming an accident can be, especially when it’s your first, and we’re so glad you found us. At DB Orlando Collision, we always strive to put our customers' best interests first, providing honest communication and guidance every step of the way. We're so happy to hear that Kyle, John, and Emma were able to help ease your concerns and give you the peace of mind you deserved throughout the process. Thank you for placing your trust in our team and choosing us!

- db Orlando Collision East
5

Had a great experience this morning, Joanie was great, great customer she was very helpful I will definitely come back thank you

Thank you for the great review! We're so glad Joanie could help and that you had a positive experience. We look forward to seeing you again!

- db Orlando Collision East
5

Joanie, Emma and Kyle was very helpful when I arrived for my estimate. I could not believe the welcome that they gave me. I was taking back to my younger days of how business used to treat people. You all are doing an outstanding job on working with your customers. You deserve five stars.

Thank you, Mr. Gilmore! We’re truly honored by your kind words. At DB Orlando Collision, treating people with respect, honesty, and care is at the core of everything we do, so it’s wonderful to hear that you felt that from Joanie, Emma, and Kyle. We believe that a warm welcome and clear communication are just as important as the work we do on your car.

- db Orlando Collision East
5

The only place you want to take your car to for post accident repairs etc is Ricky, Emma, and the whole crew at Db Orlando Collision Clinic! They’re the best at what they do and were responsive and answered any questions I had promptly! Great business.

Thank you, Seal! We pride ourselves on being here for our customers every step of the way, whether it’s answering questions or ensuring your repairs are handled with care. We're grateful for your trust in our team!

- db Orlando Collision East
5

Kyle was extremely helpful and efficient at assessing the damage on my car. I would highly recommend him and will be coming back here in the future!

We’re so glad Kyle was able to assist you and make your experience a great one. We truly appreciate your recommendation!

- db Orlando Collision East
5

Emma and the staff at DB Orlando Collision were a blessing! The communication, care, and education they provided surrounding insurance companies was exceptional! So glad we went.

Thank you, Clifford! We truly believe that clear communication, personalized care, and educating our clients—especially when it comes to navigating insurance—are all essential parts of providing excellent service. It means a lot to us that you felt well-supported throughout the process. We're so glad you chose us!

- db Orlando Collision East