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Orlando Auto Repair

833 reviews
db Orlando Collision East2591 North Forsyth Road Unit D
Orlando, FL 32807
(407) 759-3003
db Orlando Collision West6359 Edgewater Dr
Orlando, FL 32810
(407) 214-3774
5

Joanie, Emma and Kyle was very helpful when I arrived for my estimate. I could not believe the welcome that they gave me. I was taking back to my younger days of how business used to treat people. You all are doing an outstanding job on working with your customers. You deserve five stars.

Thank you, Mr. Gilmore! We’re truly honored by your kind words. At DB Orlando Collision, treating people with respect, honesty, and care is at the core of everything we do, so it’s wonderful to hear that you felt that from Joanie, Emma, and Kyle. We believe that a warm welcome and clear communication are just as important as the work we do on your car.

- db Orlando Collision East
5

The only place you want to take your car to for post accident repairs etc is Ricky, Emma, and the whole crew at Db Orlando Collision Clinic! They’re the best at what they do and were responsive and answered any questions I had promptly! Great business.

Thank you, Seal! We pride ourselves on being here for our customers every step of the way, whether it’s answering questions or ensuring your repairs are handled with care. We're grateful for your trust in our team!

- db Orlando Collision East
5

Kyle was extremely helpful and efficient at assessing the damage on my car. I would highly recommend him and will be coming back here in the future!

We’re so glad Kyle was able to assist you and make your experience a great one. We truly appreciate your recommendation!

- db Orlando Collision East
5

Emma and the staff at DB Orlando Collision were a blessing! The communication, care, and education they provided surrounding insurance companies was exceptional! So glad we went.

Thank you, Clifford! We truly believe that clear communication, personalized care, and educating our clients—especially when it comes to navigating insurance—are all essential parts of providing excellent service. It means a lot to us that you felt well-supported throughout the process. We're so glad you chose us!

- db Orlando Collision East
5

DB Orlando is my go to Collision Center. They have assisted me and my colleagues several times. Most recently a tree fell on a vehicle while it was on my property. DB Provided a fair quote and a short timeline for repair completion. Even though a major hurricane occurred while the vehicle was in the shop, the Team at DB still had my vehicle ready when promised. Once Again DB Orlando Demonstrated Top Notch Premier Customer Service. Thank you for Being THE BEST That There Is In Collision Repair! ! ! ** Special Thanks to Rickey and Emma for Regular Communication Progress Updates throughout the repair process and for always taking my calls.

We’re honored to be your go-to collision center, and we’re grateful for your continued trust in us. It’s wonderful to hear that, even in the face of challenges like a hurricane, our team—especially Rickey and Emma—was able to keep you informed and deliver your vehicle back to you as promised. We truly appreciate you recognizing our commitment to top-notch service and communication. Your support means the world to us, and we’re here anytime you or your colleagues need us in the future.

- db Orlando Collision East
5

DB collision has excellent customer service! Shout to Joanie, Jose, and Travis they went above and beyond getting me in last minute and went the extra mile. Definitely would recommend them!

Thank you, Austin, for the amazing review! We are thrilled to hear about your exceptional experience at DB Collision. Our team is dedicated to providing top-notch customer service, and we will make sure to pass along your kind words to Joanie, Jose, and Travis. We appreciate your recommendation and look forward to serving you again in the future!

- db Orlando Collision East
5

Joanie morales was amazing . They took good care of me and I tell you one of the best service . I recommend everyone to come here because they will take care of you in a professionally matter . Kyle was great as well thank you

We're so grateful for your kind words. It's fantastic to hear that Joanie and Kyle made such a positive impact on your experience. We pride ourselves on providing professional, top-tier service, and we're so glad that was reflected in your time with us. Your recommendation means a lot, and we truly appreciate your trust in our team. If you ever need anything in the future, we’ll be here to help!

- db Orlando Collision East
5

I cannot expresshow amazing every person with whom I dealt at DB Collision were. These days it is rare to find a business where everyone treats customers with respect, patience and a sense of humor. I was kept informed honestly about what could happen, progress and delays. As for my car, it looks perfect. They did a wonderful job on every part. I will recommend them to anyone who finds themselves in need of excellent service. Margery O'Connell

Thank you! We’re truly honored by your feedback. At DB Collision, we believe that honesty and clear communication are key to building trust, and we’re so glad that came through in your experience with us. We also know that dealing with car repairs can be stressful, so we’re happy to hear that our team’s sense of humor helped make the process a little lighter for you! Thank you for putting your trust in us!

- db Orlando Collision East
5

I give DB collision five stars for their quality work. Mazda sent a bumper part that was not acceptable and they turned it down and got another one shipped. My displeasure with the company is their lack of communication while work is being performed. Lots of different information from different contacts.

Laura, thank you for your five-star review! We're pleased you had a positive experience with the quality of our work. We apologize for any miscommunication during the process. Your feedback is valued and will be used to improve our communication practices. Please let us know if there's anything else we can do for you!

- db Orlando Collision East
5

Great place great southern hospitality at its best

Thank you, Gabino!

- db Orlando Collision East
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