Orlando Auto Repair

Very attentive staff, did a great job dealing with a slow-moving third party insurer. Work quality was great. Went above and beyond to ensure my car was the way it should be when I took it home.

Customer service is very pleasant and comforting. Joanie is full of spirit and energy sets the tone for a front desk environment. Can’t wait to see what my car will look like after repaired.

(Translated by Google) Joanie was very kind and courteous and did everything to get me an appointment for estimation and dropoff as soon as possible. Very professional environment. (Original) Joanie fue bien amable y cortés e hizo todo por conseguirme un appointment para estimado y para dropoff lo más pronto posible. Ambiente muy profesional.

(Translated by Google) Jaonie attended to me with an excellent contagious vibe, managing to help me. (Original) Me atendió Jaonie con una excelente vibra contagiosa, logrando ayudarme.

Joanie and John delivered outstanding customer service with a keen eye for detail. Joanie's relaxed and approachable demeanor made asking questions easy, while John's transparency throughout the process was refreshing and welcoming. When I brought in my Mazda CX5, they patiently explained every detail of the service, ensuring I understood and felt confident about the process. Their commitment to clarity and thoroughness made the entire experience seamless and reassuring. I enthusiastically recommend their service to anyone seeking professionalism and genuine care for their vehicle and customers.

We had the best experience with db collision center! The entire staff was welcoming and professional. My mother ran into a concrete post and had major damage to her car and it was not drive able. The insurance company took 2 months to process and meanwhile the car sat at the shop taking up space. Emma kept telling us that it was no problem and that they were there to help. They did just that and in the end the insurance totaled it out and picked up the car as it was. The shop never made any money from us and we have never been treated better. It has been a long time since I have seen a company do business like this one, this is how we should be treating each other in the world and I will ALWAYS use them and will be their biggest promotor. Thank you Emma, Ricky, John and the rest of the team! Top Notch!

(Translated by Google) I tell you that my experience was excellent, I don't speak English but this was no barrier because they gave me excellent attention and advice according to what I needed. Super recommended. (Original) Les cuento que mi experiencia fue excelente, no hablo inglés pero esto no fue ninguna barrera porque me brindaron una excelente atención y asesoría de acuerdo a lo que yo necesitaba, Super recomendado.

(Translated by Google) I tell you that my experience was excellent, I don't speak English but this was no barrier because they gave me excellent care and advice according to what I needed. Super recommended. (Original) Les cuento que mi experiencia fue excelente, no hablo inglés pero esto no fue ninguna barrera porque me brindaron una excelente atención y asesoría de acuerdo a lo que yo necesitaba, Super recomendado.

Joanie was a great help when I came up n to get an estimate for my vehicle. She was so kind and helpful!!!!!! She helped me get an appointment really soon to get my vehicle fixed. Even offered me snacks and water. Thank you so much!