Orlando Auto Repair

This was the best experience I’ve ever had with a collision center. They offered me a complimentary loaner vehicle for the entire duration of the repair process, worked tirelessly with my insurance company to ensure I could get the repairs done (as my insurance was on the brink of claiming total loss), kept me in the loop very frequently whether it be text message or phone call. Not only did they do a fantastic job, but on top of all that, they offered me $200 off my deductible because I had to pay two deductibles. Extremely kind and generous group of people. The owner Drew called me several times to offer updates on the insurance hurdles, the woman at the front Emma was texting back and forth with me whenever I reached out and was always very knowledgeable and kind, and I even got the chance to meet some of the guys in the back who were just as amazing. When I got to the shop to pick up my vehicle after it was finished, I was given a slideshow presentation of all the photos taken from beginning to end of the process, and let me tell you, the THOROUGHNESS was mind blowing. I’ve never seen so much attention to detail. I would recommend DB Collision to anyone I know and would have full faith that they’d receive the same experience I did.

Painted and installed my new bumper. Awesome job!

You guys did a great job! New bumper, painted (exact match) and installed! Did not expect the interior to be cleaned. What a surprise! Thank you, thank you, and thank you again

Emma was very helpful in keeping me updated about my cars repairs and very sweet in calling my insurance, setting up my rental . Everything was taken care of for me and really made the process so smooth . Thank you so much !

They were great! Emma was very professional and friendly. I got my driver side fender repainted about a month ago, after I scratched it with the entrance gate in my community. The job was really well done, immaculate! Communication was great, they kept me informed every step of the way. They even detailed my car, leaving it nice and fresh. They left a rose inside, with a thank you note which I liked. I would highly recommend them for quality work.

This was my first serious car accident in Florida (a no fault state). It was also my first brand new car. Since the accident wasn’t my fault and I needed everything to be fixed properly, it was important to find the best collision repair. After doing tons of research, I kept seeing that db Collision Repair (Orlando) was consistently rated as one of the best in Central Florida. So I rolled the dice and it really paid of!!! EMMA & TRAVIS ARE INCREDIBLE!!! They handled my situation so calmly and professionally. This really calmed what is normally a stressful situation. Not only are they pleasant to deal with, they are incredibly knowledgeable and know the complete process inside and out. From the very start i knew I was in the right hands. My situation got a little messy and never did I make a bad decision with their guidance and advice. Emma and Travis were able to explain what is happening and what they think the best move may be. They are more than just a collision repair shop. TRUST THIS COMPANY!!!

I just want to thank everyone involved with the great work done on my car! Emma was a wonderful service agent to deal with! Everything was handled professionally and with great service! Thank you all so much! I highly recommend them!

I was involved in an accident back in April 18,2021. I brought my vehicle to DB Orlando Collison Center on June 3, 2021. My vehicle was at DB Orlando for almost 3 weeks. During the entire process while my vehicle was being repaired, whether it was Emma, Travis, and Drew, they were very transparent with the process and kept me up to date with regards to my vehicle and any issue that I needed it they were very supportive during the entire process. When I went to pick up my vehicle, the damage was all gone and it looked like I just bought my vehicle from the dealership lol. I would recommend to anyone who has been involved in a collision, they will work with you and the insurance adjuster to get the best deal for their customers. I highly recommend.

They did excellent work and excellent customer service. Emma and Travis were a pleasure to deal with. I've been in the customer service business over 30 years and I can say I was extremely impressed by their service! If I ever need body work again, I will definitely use them!