I had to have some work done on my car and it had been years since I had gone through this. I checked out a couple of places my insurance agent recommended and then I checked yelp and read the ratings. DB Orlando was #1 and had great ratings so I figured I would try them too. Drew walked me through the estimate and the detail of which they go through to make your car perfect. For my situation he couldn't give me an estimate because as he put it, once we pull back the bumpers there could be more damage we can't see and thus the customer gets frustrated at the increased cost. So I got his point, but honestly was tough to compare DB to others without an estimate. I trusted my instincts and decided to go with DB Orlando over other options. I am so glad I did. They were incredibly detailed, took pictures along the way, any single place there was a scratch or slight damage they replaced, etc. They even digitally measured the car to make sure the frame hadn't been impacted, wow! In the end the car was a good if not better than when I received it. And they had a loaner car feature that worked for my teenage daughter. All in all great job and I wouldn't hesitate to use them again, just hopefully no time soon. :)