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Orlando Auto Repair

833 reviews
db Orlando Collision East2591 North Forsyth Road Unit D
Orlando, FL 32807
(407) 759-3003
db Orlando Collision West6359 Edgewater Dr
Orlando, FL 32810
(407) 214-3774
1

Horrible experience

We're truly sorry to hear that you had a negative experience. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. Unfortunately, we’re unable to address your concerns without more information. Please reach out to us directly at (407) 436-6500 or [email protected], so we can better understand what happened and work toward a resolution. Your feedback is important to us, and we’re here to help!

- db Orlando Collision East
5

Joanie was helpfull

Thank you, Adelina! We're happy to hear Joanie was able to help!

- db Orlando Collision East
5

Kyle and the team are amazing! I came in for a quote on some light damage and they repaired it on the spot. Great service, friendly, and reliable.

Thank you, Curtis! We're happy to hear that Kyle and the team were able to take care of your repair on the spot. Providing friendly, reliable service is what we strive for every day. Please don’t hesitate to reach out if you need anything in the future!

- db Orlando Collision East
5

This place hands down is absolutely amazing. I had a minor issue with a scruff/scrape on my new car and honestly I was petrified to come in because I thought it was embarrassing to come in for such a little thing as that. After walking in, I was greeted by the most welcoming staff at the counter. Couldn’t have been any better. Thank you ladies!! Afterwards Kyle came out, looked at it and had his team buff it out quickly with zero cost to me. I appreciate the warm welcome and the absolute amazing customer service that was given to me. I went home feeling the best and now I get to rest my nerves finally . So grateful for people and places such as this! Thank you all so much!

Thank you so much for taking the time to share your experience with us! We’re beyond happy to hear that you felt welcomed and well taken care of, from when you walked through our doors to when you left with peace of mind. Kyle and the team were glad to help, and we’ll be sure to pass along your kind words to everyone, especially the ladies at the front desk! We’re so grateful for your trust and look forward to being here for you anytime you need us.

- db Orlando Collision East
5

Excellent service my Kia Sorento looks spectacular the customer service is really amazing , Jeanie, Emma, Christian and Bryant were incredible always aware of everything THANK YOU VERY MUCH!!! They really did a fantastic job

Wow—thank you so much! We’re beyond happy to hear that your Kia Sorento looks spectacular and that our team made the experience a great one. It means the world that you trusted us with your vehicle. Thank you for being such an awesome customer!

- db Orlando Collision East
5

I can’t recommend this place enough! They handled my first accident with incredible professionalism and made the entire process smooth and stress-free. A huge thank you to Kyle and Joanie for going above and beyond with their excellent customer service. I truly felt taken care of every step of the way.

Thank you so much, Kyleigh! We’re pleased to hear that your experience with us was smooth—especially during such a stressful time. Kyle and Joanie will be so happy to know they made a positive impact and helped you feel taken care of every step of the way. We truly appreciate your recommendation and trust!

- db Orlando Collision East
5

Great business to have your vehicle painted our touched up.

Thank you for the great review! We're glad you had a positive experience with your paint and touch-up work. If you ever need anything in the future, we’re here to help!

- db Orlando Collision East
1

I tried fixing my car with them because the reviews were amazing. Unfortunately, the lady that answered the phone was incredibly rude. She repeatedly cut me off, talked to me like a I was dumb, and whenever I tried to ask a question she made it seem like it was beneath her. Decided not to move forward on that experience alone.

We truly appreciate you taking the time to discuss your recent experience with our General Manager, Rickey. We wholeheartedly apologize for the situation you faced, as it does not align with the high standards of service we aim to uphold and is not indicative of our core values. It’s regrettable that we did not meet your expectations, leading you to seek assistance elsewhere. As Rickey mentioned, please feel free to reach out to us if there’s anything we can do to support you further!

- db Orlando Collision East
5

This place was wonderful very helpful and the people that work there keep you nice and informed and updated each time I love it would definitely come back if help is needed and I will recommend anyone to come here ( Joanie , Zuly , Christian ) we’re GREATTTT THANK YOU FOR A WONDERFUL EXPERIENCE!! Even tho I had issues with my insurance everyone here at the colisión was very nice and helpful throughout my process !!! ❤️❤️

Thank you so much for the kind words and 5-star review! We know how stressful it can be when insurance hurdles make the process more difficult, and we're truly grateful you chose to trust us to help you through it. Joanie, Zuly, and Christian will be so happy to hear they made such a positive impact—they’re some of the best! Your recommendation means the world to us, and we're here for you anytime you need us again ❤️

- db Orlando Collision East
5

excellent outstanding

Thank you, Andrew! We truly appreciate your feedback and are glad we could provide an outstanding experience!

- db Orlando Collision East
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