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5

(Translated by Google) Joanie and Zulu excellent service Jack very professional in me always 100% recommend my helpful (Original) Joanie y Zulu excelentecservicio jack muy professional en me siempre 100%lo recommend my servicial

¡Muchísimas gracias por tu reseña de 5 estrellas! Nos alegra saber que recibiste un excelente servicio de parte de Joanie, Zulu y Jack. Nos esforzamos por brindar atención profesional y servicial en todo momento, y es un honor saber que nos recomiendas al 100%. ¡Gracias por confiar en nosotros—siempre estaremos aquí cuando nos necesites!

- db Orlando Collision East
5

Best place for your car they did an amazing job with my car and the entire process was super smooth i didn’t have to worry about anything and the communication and timing is on point customer service was excellent !

Thank you, Jay! We’re thrilled that your experience was smooth and stress-free—that’s exactly what we aim for. It’s great to know our team delivered both top-notch repairs and excellent customer service. We truly appreciate your trust!

- db Orlando Collision East
5

I took my car hear after having it fixed previously at another shop and wasn’t happy with the repairs. They told me from the beginning that it was going to be a long process but a doable one. They were always fighting for what is right for me and my car and in the end we all got what we wanted. If needed, from now on i will always use this shop. From the service, how consistent, how honest, and how fast they work it was beyond impressive. Shoutout to Christian who was constantly giving me updates about my car and everything that is happening. Take your car here! They will always do and fight for whats right for you!

Thank you so much for giving us the opportunity to earn your trust! We know how important it is to feel confident in your repairs, and we’re honored that you’ve chosen us as your go-to shop moving forward. It means everything to us to hear that you felt supported, informed, and truly taken care of throughout the process. Christian and the rest of our team will always be here to fight for what’s right for you and your vehicle. Welcome to the db Orlando Collision family—we’re proud to have you as a lifelong customer!

- db Orlando Collision East
5

From start to finish I was kept in the loop as to the process and pricing, I also appreciate that they stand by their products/services and you can always call them should there ever be any issues.

Thank you, Veronica! We’re so happy that you felt informed and supported throughout the entire process. Standing behind our work and being available for our customers is something we truly take pride in!

- db Orlando Collision East
1

Horrible experience

We're truly sorry to hear that you had a negative experience. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. Unfortunately, we’re unable to address your concerns without more information. Please reach out to us directly at (407) 436-6500 or [email protected], so we can better understand what happened and work toward a resolution. Your feedback is important to us, and we’re here to help!

- db Orlando Collision East
5

Joanie was helpfull

Thank you, Adelina! We're happy to hear Joanie was able to help!

- db Orlando Collision East
5

Kyle and the team are amazing! I came in for a quote on some light damage and they repaired it on the spot. Great service, friendly, and reliable.

Thank you, Curtis! We're happy to hear that Kyle and the team were able to take care of your repair on the spot. Providing friendly, reliable service is what we strive for every day. Please don’t hesitate to reach out if you need anything in the future!

- db Orlando Collision East
5

This place hands down is absolutely amazing. I had a minor issue with a scruff/scrape on my new car and honestly I was petrified to come in because I thought it was embarrassing to come in for such a little thing as that. After walking in, I was greeted by the most welcoming staff at the counter. Couldn’t have been any better. Thank you ladies!! Afterwards Kyle came out, looked at it and had his team buff it out quickly with zero cost to me. I appreciate the warm welcome and the absolute amazing customer service that was given to me. I went home feeling the best and now I get to rest my nerves finally . So grateful for people and places such as this! Thank you all so much!

Thank you so much for taking the time to share your experience with us! We’re beyond happy to hear that you felt welcomed and well taken care of, from when you walked through our doors to when you left with peace of mind. Kyle and the team were glad to help, and we’ll be sure to pass along your kind words to everyone, especially the ladies at the front desk! We’re so grateful for your trust and look forward to being here for you anytime you need us.

- db Orlando Collision East
5

Excellent service my Kia Sorento looks spectacular the customer service is really amazing , Jeanie, Emma, Christian and Bryant were incredible always aware of everything THANK YOU VERY MUCH!!! They really did a fantastic job

Wow—thank you so much! We’re beyond happy to hear that your Kia Sorento looks spectacular and that our team made the experience a great one. It means the world that you trusted us with your vehicle. Thank you for being such an awesome customer!

- db Orlando Collision East
5

I can’t recommend this place enough! They handled my first accident with incredible professionalism and made the entire process smooth and stress-free. A huge thank you to Kyle and Joanie for going above and beyond with their excellent customer service. I truly felt taken care of every step of the way.

Thank you so much, Kyleigh! We’re pleased to hear that your experience with us was smooth—especially during such a stressful time. Kyle and Joanie will be so happy to know they made a positive impact and helped you feel taken care of every step of the way. We truly appreciate your recommendation and trust!

- db Orlando Collision East